FanSignal Privacy Policy

Last updated: 27 August 2025

Cloudathlete Limited ("Cloudathlete", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use FanSignal by Cloudathlete ("FanSignal").

1. Who We Are

FanSignal is owned and operated by Cloudathlete Limited, a company registered in England and Wales.

2. What Data We Collect

When you use FanSignal, we may collect the following personal data:

• Contact details: your name and email address when you register.
• Usage data: information about how you use FanSignal (e.g. login times, features used).
• Competition data: fixtures, results, and standings you input into the platform.

3. How We Use Your Data

We use your data to:

• Provide and operate FanSignal.
• Communicate with you about your account and service updates.
• Improve and maintain the performance of FanSignal.
• Send you marketing communications about Cloudathlete products and services.

You can opt out at any time using the unsubscribe link in our emails.

4. Legal Basis for Processing

We process your personal data on the basis of:

• Contract: to provide you with access to FanSignal.
• Legitimate interests: to keep you informed about Cloudathlete products and services.
• Consent: where required for marketing communications (you may withdraw consent at any time).

5. Sharing Your Data

We do not sell your data. We may share your personal data with:

• Trusted service providers who help us operate FanSignal (e.g. hosting, email services).
• Regulators or legal authorities, if required by law.

6. International Transfers

FanSignal is hosted in the UK. If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place (such as standard contractual clauses).

7. Data Retention

We will retain your personal data for as long as you maintain an account with FanSignal, or as necessary to provide services. If you close your account, we will delete or anonymise your data within 12 months, unless we are required to keep it for legal reasons.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict processing of your data.
• Withdraw consent to marketing at any time.

To exercise your rights, please contact us at team@cloudathlete.org.

9. Security

We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the FanSignal website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: